Privacy Policy for ConcernedParentsUnited.com

1. Introduction

At Concerned Parents United, accessible via concernedparentsunited.com, we recognize the importance of your privacy and are fully committed to protecting your personal data in accordance with the highest standards of data protection, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through any of our platforms. We are committed to maintaining the confidentiality, integrity, and availability of your personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to visitors, users, and others (“users” or “you”) who access or use the services provided on concernedparentsunited.com (“the Website”). Concerned Parents United is the data controller responsible for the processing of your personal data as outlined in this Policy.

If you have any questions or concerns regarding your data, you are encouraged to contact our privacy team at [email protected].

3. Categories of Data Processed

We collect and process the following categories of personal data:

– Usage Data
Information about your interactions with our website, including IP address, browser type and version, device identifiers, time zone, language preferences, referring URLs, pages visited, and session duration.

– Account Data
Personal information provided when creating an account or submitting forms, such as your name, mailing address, email address, and telephone number.

– Profile Data
Information about your preferences, past activities, interests in our offerings, and historical behavioral data while using the website.

– Communication Data
Content of messages exchanged with our team, including inquiries, support requests, and records of communication via email or the contact form.

– Technical Data
Details of the technology used to access our website, which may include device model, operating system, system settings, browser plug-in types and versions, and network information.

– Transaction Data
Information related to the services or donations you engage with through our website, including billing information, delivery or transaction confirmations, and payment-related records.

– Preference Data
Marketing and communication preferences, such as your choices about receiving newsletters, event updates, or product alerts.

4. Legal Bases for Processing

We rely on the following lawful bases for processing your data, as permitted under GDPR and CCPA:

– Consent: where you have explicitly agreed to the processing of your data for specific purposes (e.g., signing up for newsletters).
– Contract: where the processing is necessary to perform a contract with you (e.g., user registration or event participation).
– Legal Obligation: where the processing is required to comply with applicable laws or regulations.
– Legitimate Interests: where we have a legitimate business interest in processing your data, provided that such interests are not overridden by your rights and freedoms.

5. Your Rights

You have the right to exercise the following under applicable data protection laws:

– Right of Access – to request copies of your personal data;
– Right to Rectification – to request correction of inaccuracies in your record;
– Right to Erasure – to request deletion of your personal data, subject to conditions;
– Right to Restrict Processing – to limit how we process your personal data;
– Right to Data Portability – to receive your personal data in a structured, machinereadable format;
– Right to Object – to object to processing based on legitimate interests or direct marketing;
– Right Not to be Subject to Automated Decisions – where applicable.

To exercise any of these rights, you may contact us at [email protected].

Under the CCPA (for California residents), you also have the right to:

– Know what personal information is being collected about you;
– Know whether your personal information is sold or disclosed and to whom;
– Say no to the sale of personal information (we do not sell your data);
– Access your personal information; and
– Equal service and price, even if you exercise your privacy rights.

6. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security commensurate with the risk posed to your personal data. These include, but are not limited to:

– Data encryption (at rest and in transit)
– Role-based access controls and multi-factor authentication
– Regular backups and data recovery protocols
– Firewalls and intrusion detection systems
– Employee training on data protection best practices

7. International Transfers

If your personal data is transferred outside the jurisdiction in which you reside (including transfers outside the European Economic Area), we ensure such transfers are conducted in accordance with the applicable data protection laws. This may include the use of Standard Contractual Clauses (SCCs) or equivalent legal mechanisms to ensure adequate data protection.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements. Data retention may vary depending on the data category:

– Account and Profile Data: Retained for the duration of the relationship with you, and up to 24 months after account inactivity.
– Communication and Support Data: Retained for up to 36 months for record-keeping and dispute resolution purposes.
– Transactional Data: Retained for 7 years in accordance with financial reporting obligations.
– Marketing Preferences and Consent: Retained until revoked or updated by the user.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your user experience. Cookies may be categorized as follows:

– Essential Cookies: Required for basic website functionality and access control.
– Functional Cookies: Enable enhanced website features such as remembering user preferences.
– Analytics Cookies: Collect aggregated data on website performance, visitor usage patterns, and error tracking.
– Performance Cookies: Help us measure technical performance of the website, including page load time and responsiveness.

10. Cookie Management and Compliance with GDPR & CCPA

As required under GDPR and CCPA, we provide a cookie consent mechanism upon your first visit to concernedparentsunited.com. You have full control to manage your cookie preferences at any time through our cookie settings tool. You may also delete or block cookies using your browser settings. Disabling certain cookies may affect the functionality of our site.

We honor Do Not Track (DNT) signals where supported and respond to Global Privacy Control (GPC) signals in compliance with applicable laws.

11. Special Protections for Children Under 13

Protecting the privacy of children is especially important. Our website is not intended for children under the age of 13 and we do not knowingly collect personal data from children under 13. If you are a parent or legal guardian and believe your child may have submitted personal information to us, please contact us at [email protected] so we can take steps to remove such information.

12. Policy Updates & User Notifications

This Privacy Policy may be revised from time to time to reflect changes in legal obligations, our data practices, or the services we provide. Users will be notified of material changes via prominent notice on the website or via email. Your continued use of the Website constitutes your acknowledgment of the revised policy.

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://www.concernedparentsunited.com

We are committed to compliance with all applicable privacy regulations and are here to assist you with any privacy concerns you may have.